Roaming

How do I recharge if I'm abroad?

Dial *125*voucher PIN# or dial 125 follow the prompt and enter the voucher PIN.

Or you could always recharge from your Mobile Money wallet before going abroad.

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What are the countries that I can roam in?
Algeria Guadaloupe Philippines
Angola Guinea Poland
Arab Hong Kong Portugal
Arabia Hungary Qatar
Argentina Iceland Romania
Australia India Russia
Austria Indonesia Rwanda
Azerbaijan Iran Saudi Arabia
Bahrain Ireland Senegal
Bangladesh Italy Sierra Leone
Belgium Jamaica Singapore
Benin Japan Slovak Republic
Bermuda Jordan South Africa
Botswana Kazakhstan South Korea
Bulgaria Kenya Spain
Burkina Faso Korea Sri Lanka
Burundi Kuwait Sudan
Cameroon Lebanon Swaziland
Canada Liberia Cuba Sweden
Centrafique Liechtenstein Switzerland
Chad Luxembourg Syria
China Libya Taiwan
Congo Macau Tanzania
Cote D’Ivoire Macedonia Tchad
Croatia Madagascar Thailand
Cyprus Malawi Togo
Czeck Malaysia Tunisia
Denmark Mali Turkey
DR Congo Mauritania Uganda
Ecuador Mauritius Ukraine
Egypt Mexico United Kingdom
United Arab of Emirates Morocco USA
Equatorial Guinea Mozambique Yemen
Ethiopia Namibia Zambia
Finland Netherlands Zimbabwe
France Niger  
Gabon Nigeria  
Gambia Norway  
Germany Oman  
Greece Pakistan  
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How do I recharge if I'm abroad?

Dial *125*voucher PIN# or dial 125 follow the prompt and enter the voucher PIN.

Or you could always recharge from your Mobile Money wallet before going abroad.

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Can someone else recharge for me when I'm abroad?

Yes, that person can. Just dial *144*Number* <inset Voucher PIN>.

Or dial 1333 follow the prompt select option 4 and recharge.

Alternatively, dial our Toll-Free number 111 or visit the nearest branch for assistance.

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Can I use Mobile Money to recharge when I'm abroad?

Yes, go to Mobile Money and select Airtime Top Up to recharge.

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How do I activate roaming on my phone?

All MTN Prepaid subscribers have roaming on their numbers and do not need to activate the service.

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How do I make calls when I'm abroad?

To make a call, dial *111*Phone number in international format# (e.g.*111*00233244300000#).

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Which network should I connect to when I'm abroad?

Check here before you head abroad.

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What are the countries that I can roam in?

Refer to the table below to know which country you can roam in.

Algeria Guadaloupe Philippines
Angola Guinea Poland
Arab Hong Kong Portugal
Arabia Hungary Qatar
Argentina Iceland Romania
Australia India Russia
Austria Indonesia Rwanda
Azerbaijan Iran Saudi Arabia
Bahrain Ireland Senegal
Bangladesh Italy Sierra Leone
Belgium Jamaica Singapore
Benin Japan Slovak Republic
Bermuda Jordan South Africa
Botswana Kazakhstan South Korea
Bulgaria Kenya Spain
Burkina Faso Korea Sri Lanka
Burundi Kuwait Sudan
Cameroon Lebanon Swaziland
Canada Liberia Cuba Sweden
Centrafique Liechtenstein Switzerland
Chad Luxembourg Syria
China Libya Taiwan
Congo Macau Tanzania
Cote D’Ivoire Macedonia Tchad
Croatia Madagascar Thailand
Cyprus Malawi Togo
Czeck Malaysia Tunisia
Denmark Mali Turkey
DR Congo Mauritania Uganda
Ecuador Mauritius Ukraine
Egypt Mexico United Kingdom
United Arab of Emirates Morocco USA
Equatorial Guinea Mozambique Yemen
Ethiopia Namibia Zambia
Finland Netherlands Zimbabwe
France Niger  
Gabon Nigeria  
Gambia Norway  
Germany Oman  
Greece Pakistan  
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How do I know if the network I am roaming on supports data?

We have a large network alliance with foreign telecommunications networks in other countries. But just to be sure, you can check out our Roaming Partners before you head abroad.

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Which network should I connect to when I'm abroad?

Checkout our Roaming Partners before you head abroad.

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What are the charges for data when I'm abroad?

You could refer to the rates under Data Roaming tariffs.

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How do I SMS when I'm abroad?

To send SMS, simply type the recipient’s number and key in your message.

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Do I get charged when I receive calls or messages (SMS & MMS) while I'm on roaming?

Yes, calls received when roaming are charged per the roaming rate to that country. SMS received is however free.

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What are the call rates when I’m on roaming?

You can check the call rates here.

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Can I still divert calls when I'm on roaming?

No, Call Divert will not work when you’re on roaming.

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Can I send emails and connect to the Internet when I'm abroad?

Yes, only if there is data roaming service available in that country.

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What are the charges for data when I'm abroad?

Data roaming rates differ from each country. You should check with the local network operator before turning on your data function on your phone.

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