Phone Backup

Do I need to buy a new SIM to backup my contacts?

No, if your current SIM card does not have Phone Book back up as part of its options on the SIM tool kit. The customer will have to visit the nearest branch for a SIM swap.

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Do I get charged when I backup my contacts?

Yes, subscribers are charged per the below:

  • Free of charge for initial backup
  • 4Gp for every subsequent backup
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Do I get charged when I want to retrieve my backed up data?

Yes, subscribers are charged 20Gp for every restored transaction.

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