Using Mobile Money

Yes, you can pay your Postpaid bills even if you are not registered through any MTN Mobile Money merchant or at any MTN Service Centre. Once payment is made, your Postpaid account will be updated within 10 minutes.

You will get a payment confirmation on your phone when you effect payment directly from your phone. You can also print a receipt through the internet. Follow the steps below after you have logged on:

1. Go to “Statement Enquiries”.
2. Select the date for payment.
3. Click “Next” and select the payment under “Transaction Type”.
4. Click on “Printable Version”.
5. Then print.

1. Dial *170#, reply with 1 and follow the prompts.
2. Go to your SIM menu.
3. Select Mobile Money.
4. Select Transfer Money.
5. Select either a Mobile or Mobile User.
6. Enter recipient’s number.
7. Enter amount to transfer.
8. Enter Mobile Money pin to complete the transaction.

1. Go to your SIM Menu, then select Mobile Money.
2. Select Pay Bill.
3. Select Utility to Pay.
4. Enter Account Number.
5. Enter Amount, then enter Mobile Money PIN.
6. Dial *170# and reply with 2.
7. Select Utility to Pay.
8. Enter Account Number.
9. Enter Amount.
10. Enter Mobile Money PIN.

We have three (3) different types of mobile money subscriber wallets. They are:

• Minimum Tiered wallets
• Medium Tired wallets
• Enhanced Tired wallets

For Minimum Account you are required to provide the following:

• Names
• Date of Birth
• Place of Birth
• Residential address (including Landmarks close to the residence)
• Telephone Number
• Copy of any Type of Photo ID that can reliably identify the customer.

For Medium Account you are required to provide the following:

• Names
• Date of Birth
• Place of Birth
• Residential address (including Landmarks close to the residence)
• Telephone Number
• Valid Acceptable ID (National ID, Passport, Driver’s License, Voter ID, SSNIT Biometric ID or National Health Insurance Card)

   

  For Enhanced Account you are required to provide the following:

• Names
• Date of Birth
• Place of Birth
• Residential address (including Landmarks close to the residence)
• Telephone Number
• Valid Acceptable ID (National ID, Passport, Driver’s License, Voter ID, SSNIT Biometric ID or National Health Insurance Card)
• Provide a Proof of address. (Registered Tenancy Agreement, Utility Bill, Income Income Tax Certificate, Tax Clearance Certificate, Other Banks’ Statements, Reference Letter, or Employer’s reference letter